Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about Personal Data practices relevant to you.
Where specific details are required, we will provide them at the appropriate time.
If you have any questions or need clarification regarding applicable legal limitations, we're happy to help. You can reach us by email at: info@vexapexbn.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities that facilitate your use of the Services.
We also process personal data to better understand your preferences and needs.

Use the tools available to protect your rights in relation to your Personal Data:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will act on your request accordingly.

Protect Your Personal Data:

While we cannot guarantee the complete security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the Personal Data the Company collects about natural individuals, including how it is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination of additional information the Company holds or can access.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, organisation, and storage.
Our services are intended for general audiences and are not directed at individuals under the age of 18. We do not knowingly solicit or collect information from anyone under 18, and we do not knowingly permit such individuals to use our services. Any information we discover to have been collected from a minor will be deleted promptly upon becoming aware of it.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the circumstances, we may request this information directly from you, gather it by analysing how our services and channels are used, or receive it from third-party partners.

You are not required to disclose personal information to the company. However, choosing not to do so may limit our ability to deliver our Services or grant you access to the website.

Providing personal data is not mandatory. However, choosing not to share certain personal data may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information collected about your online activity, traffic data (including IP address, date and time of access), language preferences, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties under the following circumstances. Service Providers and Business Partners: We work with third-party service providers and business partners who support the delivery of our services. These parties may receive your personal data only to the extent necessary to perform their functions. Legal and Regulatory Requirements: We may disclose your personal data to authorities or regulators where required by applicable law, legal process, or regulatory obligation. Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer where required. Third-Party Consent: We may share your personal data with other third parties where you have given your explicit consent. All third parties who receive your personal data are required to handle it in accordance with applicable data protection obligations. We do not sell your personal data to third parties.

We may share Personal Data with third-party service providers who support our operations, including hosting and storage providers and user experience analytics companies.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be provided to those platforms as directed, and its use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so enables us to enhance or improve the products and services we provide to customers.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data with prospective investors, buyers, lenders, or other companies within our group in connection with any transaction, including the transfer or sale of assets, or any merger, restructuring, consolidation, or bankruptcy involving the Company or any other entity within the group.

7. Cookies and Third-Party Services Our website uses cookies and services provided by third parties. These third parties may collect and process data about you in accordance with their own privacy policies. By using our website, you acknowledge and accept that such third-party services may be active and that we have limited control over the data they collect. Third-party cookies may be used to analyse website traffic, deliver relevant content, support functionality, or enable social media features. You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect how parts of the website function. We are not responsible for the privacy practices of third-party service providers. We encourage you to review their respective privacy policies to understand how your data is handled.

We may work with third-party service providers, including advertisers and analytics companies, which may also use cookies or similar technologies on our website. Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing habits and preferences, improve your experience, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes. Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and help you navigate back to the website more easily.

Types of Cookies:

We may use them based on their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
Your information will be shared with third-party trading platforms for 12 months. With your consent, this sharing will continue for a further 12 months.
We periodically review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation We may transfer your personal information to recipients located in countries outside your own, or to international organisations. Where such transfers occur, we ensure they are carried out in accordance with applicable data protection requirements and that your information receives an equivalent level of protection. If you require further details about the safeguards in place for any specific transfer, please contact us directly.

10. Security of Personal Data We are committed to protecting your personal data and take reasonable technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, or destruction. While we implement appropriate security controls, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continually review and update our security practices to address emerging risks. Access to your personal data is restricted to authorised personnel who require it to perform their duties. All such individuals are bound by confidentiality obligations. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or regulatory obligations beyond our control, we may be required to disclose Personal Data to third parties, including public authorities. We have no control over the security measures applied to your Personal Data by such third parties.
Transmission of Personal Data over the internet cannot be guaranteed to be fully secure. We cannot ensure the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, we recommend reading their privacy policy carefully. We also advise exercising caution before sharing any Personal Data with them.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will take effect once published on this page. We encourage you to review this Policy periodically to stay informed of how it applies to you. Continued use of our services after an update constitutes your acceptance of the revised Policy.

Before accessing or using any third-party websites or apps, read their privacy policies carefully. Be mindful of any personal data you choose to share with them.

13. Your Rights Over Your Personal Information You have the following rights regarding your personal data. To exercise any of them, contact us using the details provided in this policy. Right of access: You may request a copy of the personal data we hold about you and details of how we use it. Right to rectification: If your personal data is inaccurate or incomplete, you may request that we correct or complete it. Right to erasure: You may request that we delete your personal data where there is no legitimate reason for us to continue holding it. Right to restrict processing: You may ask us to suspend the processing of your personal data in certain circumstances — for example, if you want us to verify its accuracy. Right to data portability: Where applicable, you may request that we transfer your personal data to you or a third party in a structured, machine-readable format. Right to object: You may object to the processing of your personal data where we rely on a legitimate interest as our legal basis. You also have the right to object where we process your data for direct marketing purposes. Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of any processing carried out before that point. Please note that some rights are not absolute. In certain circumstances, we may be entitled to refuse a request. If we do so, we will explain why. Exercising certain rights may affect our ability to deliver our Services or grant you access to the website.

You have the right to request that we verify the accuracy of Personal Data held about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also request that we restrict the scope or type of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit a written request to the email address below.
Access rights
The Company can verify whether your Personal Data is being processed. If it is, you may request access to that data.
The Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided in electronic format upon request.
The right to access Personal Data must not infringe upon the rights and freedoms of others. Where a request would be detrimental to another person's rights or freedoms, the Company may refuse or limit its response accordingly.
Right to rectification
The Company will correct inaccurate Personal Data upon request. You may also request that incomplete Personal Data be completed, taking into account the purpose for which it is processed.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural person, or on grounds of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data in a structured, commonly used format.
You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure, and must not infringe upon the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or if processing is not required for the establishment, exercise, or defense of legal claims, we will cease processing.
With regard to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for such purposes.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out on the basis of consent prior to its withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they relate to your Personal Data.
We will respond to requests made under your rights in section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under section 13, information provided in response to your rights under that section will be supplied free of charge. Where requests are unfounded or excessive, in particular where they are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
Where we have reasonable doubt as to the identity of the person submitting a request, we may request additional information to verify their identity.